About us

Welcome to our Passenger Panel

Welcome to our Passenger Panel and thank you in advance for your input. 

Panel members will be invited to give their opinion on aspects of our service through online polls and surveys, as well as online forums with our managers.  By signing up to the panel you are agreeing to receive emails about the panel, and you can expect to receive these when a new poll, survey or forum is going to take place.

Gatwick Express services are non-stop between London Victoria and Gatwick Airport.  It takes only 30 minutes and runs every 15 minutes. During the peak hours, Gatwick Express services are extended along the busy mainline to Brighton.

Great Northern connects King’s Lynn, Cambridge and Peterborough, via Stevenage and Welwyn Garden City, with London King’s Cross. Metro services run between Welwyn Garden City, Letchworth, Stevenage and Hertford North, and Moorgate and London King’s Cross.

Southern provides train services for commuters, airport users, business travellers and leisure travellers in south London, between central London and the south coast, through East and West Sussex, Surrey and parts of Kent and Hampshire.

Thameslink runs fast, frequent cross-London services between Bedford/Peterborough/Cambridge and Brighton/Horsham, as well as metro services between Luton, St Albans and Kentish Town, and Wimbledon, Sutton, Rainham and Sevenoaks.